The Art of Effective Communication: Effective communication is the foundation for organizational and career success. Whether the audience is a work group or a single individual, effective communication requires active listening, openness to differing points of view and relaying information without losing clarity or focus. Crafting and delivering a meaningful written or spoken message establishes a connection and leaves a positive impression. And communicating effectively helps avoid misunderstandings, frustrations, and missed deadlines. In this course you will:
Learn the communication feedback process model
Practice active listening skills; learn how to paraphrase and use “I” statements
State the different types of communication
Understand what makes communication effective vs ineffective
Learn the different styles of communication
Identify your style of communication and how it impacts your communication with others
Establish an individual plan for effective communication
This course in communication skills will help you and your staff develop an engaging and responsive communication style, leading to positive results for you and the organization.
The Art of Effective Communication
Date and Time
Tuesday Sep 21, 2021 9:00 AM - 12:00 PM CDT
Thursday, Sept 21, 2021
9:00 a.m. - noon
Via Zoom. A Zoom link will be sent to registrants prior to class.