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Training & Outreach Manager - Customized Training (SCTCC) 2 openings

Posted: 06/15/2021

St. Cloud Technical & Community College

NOTICE OF VACANCY MAPE Unclassified Position
OPENING DATE: June 14, 2021
CLOSING DATE: July 6, 2021
CLASSIFICATION TITLE: Customized Training Rep, Full-time, Unlimited, PCN 00687100
WORKING TITLE: Training & Outreach Manager WORK SCHEDULE: M-F 8:00 am – 4:30 pm, with significant flexibility to conduct trainings or attend meetings outside those hours
DEPARTMENT: Customized Training SALARY RANGE: $53,682 to $95,171 annualized

The work location is in the heart of beautiful central Minnesota; just an hour from the Twin Cities. Benefits include excellent low cost and low deductible health and dental insurance, retirement package, and tuition waiver benefit (after three years of employment). St. Cloud Technical and Community College is proud to be a Minnesota Yellow Ribbon Agency.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: St. Cloud Technical & Community College seeks a Customized Training Rep who desires to join a collaborative, creative and culturally diverse work environment. This position is an integral part of a dynamic team that helps link businesses, government, and nonprofits with effective, personalized training programs for their employees. The Training & Outreach Manager (TOM) will draw upon knowledge and experience in a specific area such as manufacturing, skilled trades, safety, or business/leadership to successfully sell, develop and maintain training programs to meet local workforce development needs. The TOM generates revenue via contract training and open enrollment, non-credit courses. This includes cultivating new business, building new client relationships managing relationships, meeting revenue and profitability objectives, and overseeing training engagements. Additionally, TOMs are responsible for working with intra-college stakeholders (such as Deans and Faculty) to identify opportunities for collaboration and integration. This includes development of new programs that complement existing credit-based programs. Minimum Qualifications:
? 3 years of experience in one or more in-demand disciplines in manufacturing, skilled trades, safety, or business/leadership sufficient to develop and deliver training.
? Interpersonal communication skills required to facilitate consultative conversations to understand customer needs and recommend customized solutions.
? A high level of customer-based relationship development skills, and ability to direct and motivate in order to accomplish work goals.
? Strong speaking and writing skills, superior organizational and administrative skills.
? Ability to work independently and to perform in a team environment as needed.
? Ability to adhere to State, System, and College policies and procedures.
? Results-oriented and client-focused.
Preferred Qualifications:
? Experience in sales or revenue-generating endeavors with an emphasis on developing customer base.
? Industry-recognized credential or education in discipline of focus.
? Training or teaching experience.
? Knowledge of adult learning concepts and practices, and ability to develop training programs to meet identified objectives.
? Ability to plan, prioritize, organize and administer multiple programs and activities simultaneously.
? Established network of industry contacts including potential clients, instructors/trainers and business or community partners for training and continuing education projects.
? Experience using a CRM (Customer Relationship Management) system.
? Process improvement and project management skills and experience. Physical Requirements, with or without an accommodation:
? Ability to perform work that requires the following lifting/carrying strengths: Occasional lifting/carrying up to 20 lbs.
? Ability to perform in a work environment which may include the following physical functions:  Frequent: Sitting, standing, walking, talking, hearing, and repetitive arm movements.  Occasional: Lifting, carrying, reaching, twisting/pivoting.

Submit your online application and supporting information to: A cover letter and resume will be required as part of the application process. Review of resumes will begin after July 6, 2021. For more information, please contact Human Resources at 320.308.5480

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